Help & Info » FAQ's

Let's read some 'General FAQ's

What is a text message (SMS)?

SMS stands for Short Message Service, and it is synonymous with text message, Text, TXT, etc. An SMS (text message) is a short message, which can be sent to and from a mobile phone.

What is the advantage of using text messaging?

Text messages are a brief, effective, inexpensive means of communication. Most people carry their mobile phones with them wherever they go, so unlike email, text messages can reach people when they are away from their desks.

What is a Keyword?

A Keyword is a unique term (letters and/or numbers) that people can use to communicate with you via a Short Code.

How do Keywords work?

You purchase the Keyword MRXYZ from us, which we will setup on our shared Short Code 5667747. Your friends and customers can then send a message containing the Keyword MRXYZ to 5667747 to automatically join your Group Messaging list. Our software will respond to them for you, with a customizable message, confirming that they have joined (Opted-In) to your Group SMS list.

Can I have any Keyword I want? Are there any limitations?

As long as the Keyword you want is available, you can register it through your account panel. You can use any combination of letters and numbers.

What is a Short Code?

A Short Code is a 5 digit number, to which text messages can be sent from a mobile phone. Wireless subscribers send text messages to short codes to access a wide variety of mobile content. Common short codes are easy to remember and they are compatible across all participating carriers.

Who owns my data?

You own your data. We will never contact the people on your lists, nor will we do anything else with your data without your consent.

How long does it take to get started?

Register now, and you'll be texting in less than five minutes. We provide you with ten credits (text messages) to try out the software. There are no up-front fees, and you are not required to provide a credit card until you decide to purchase credits.

Do I need to posses any technical BrainTrain/skills?

Nope! AcquireLogix SMS Text Messaging software is designed to be simple. Our software is so intuitive that you'll be a pro in no time. If you do run into some problems just send an email to and our friendly support team will assist you.

What are the advantages of your SMS service?

Single and Bulk Messaging, Grouping Functionality, Low Per Message, Fast Delivery.

What is 2 Way messaging?

Through two ways messaging you can send and receive messages.

What is DND / NDNC?

Mobile numbers which are registered with NDNC registry are called DND numbers

What other services do you provide?

Other services that we can assist you with include location based services, Voice SMS, call centre integration, information and content as well as premium rate messages. Visit our website for more details of our services.


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